Shipping policy
Shipping Policy
Processing Times
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Orders are processed within 3–5 business days unless otherwise stated on the product page.
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Custom and made-to-order items (such as custom rugs and 3D prints) may require additional production time. Estimated lead times will be listed in the product description.
Shipping Rates & Delivery Estimates
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Shipping charges for your order will be calculated and displayed at checkout.
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Standard delivery typically takes 5–10 business days within the United States.
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Expedited or priority shipping options may be available at an additional cost.
Order Tracking
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Once your order ships, you will receive a confirmation email with a tracking number.
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Please allow up to 48 hours for tracking information to update.
Shipping Restrictions
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We currently ship within the United States.
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If you would like international shipping, please contact us before placing your order.
Delays
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We are not responsible for shipping delays caused by carriers, weather, or other circumstances outside our control.
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During high-volume periods (holidays, sales, events), processing and delivery times may be longer.
Incorrect Addresses
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Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
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Once an order has been marked as delivered by the carrier, we are not responsible for lost or stolen packages.
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If your package is missing, please contact the shipping carrier directly.
Damaged Packages
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If your package arrives damaged, please contact us within 7 days of delivery with photos of the packaging and item so we can help resolve the issue.
Contact Us
If you have any questions about shipping or special requests, email us at:
📧 m.lrugs3dprintsandmore@gmail.com